Updated: January 2026

AGB99 Terms & Conditions – A Complete Guide to Using Malaysia's Betting Platform

This document sets out the full terms and conditions governing the use of the agb99 platform in a clear and comprehensive manner. Please read it carefully before registering or using any agb99 services. By creating an account, you agree to comply with all the terms stated herein.

Key Summary
Minimum age requirement of 18 years
One account per individual only
Minimum deposit RM10
Bonuses subject to wagering requirements
Withdrawals processed within 10–30 minutes

📋 Key Principles of AGB99 Terms

Six core principles that define the relationship between agb99 and every member

Member Eligibility

Agb99 registration is open to individuals aged 18 and above who are residents of Malaysia. Each individual is permitted to hold only one active account. Creating multiple accounts is a serious violation and will result in the closure of all associated accounts.

Deposit & Withdrawal

Minimum deposit of RM10 via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX. Withdrawals are processed within 10–30 minutes after verification. agb99 reserves the right to request identity verification before processing your first withdrawal.

Bonus Terms

All agb99 bonuses are subject to wagering requirements clearly stated in each offer. Bonuses cannot be withdrawn directly — they must be wagered the specified number of times before a withdrawal is permitted. Bonuses are for use by registered members only.

Account Security

You are solely responsible for keeping your agb99 account password confidential. agb99 will never ask for your password via email or live chat. Contact agb99 support immediately if you suspect your account has been accessed without authorisation.

Responsible Gaming

Agb99 is committed to responsible gaming. Players can set deposit limits, loss limits, and request self-exclusion from their account settings. We reserve the right to close or restrict the account of any member showing signs of problem gambling in order to protect their wellbeing.

Prohibited Conduct

Any attempt to defraud, exploit system vulnerabilities, use automated assistance software, or collude with other players to manipulate game outcomes on agb99 will result in immediate account suspension and forfeiture of all balances, including winnings.

1Definitions and Acceptance of Terms

These Terms and Conditions ("Terms") govern the relationship between agb99 ("Platform", "we", "agb99") and any individual ("Member", "User", "you") who registers for or uses the services offered through the agb99 website and application.

By registering an account on agb99, clicking the "Register" button, making your first deposit, or using any part of the agb99 platform, you legally and bindingly agree to comply with all terms and conditions set out in this document, together with the agb99 Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between you and agb99.

If you do not agree with any part of these Terms, please refrain from using the agb99 platform. agb99 reserves the right to amend or update these Terms at any time, and such amendments take effect immediately upon being published on the agb99 website. It is your responsibility to review these Terms periodically.

Important Note: This document is written in Bahasa Melayu for the convenience of Malaysian players. However, in the event of any translation dispute or difference in interpretation, the original version in the language designated by agb99 shall serve as the definitive reference.

2Registration Eligibility

To register and use agb99's services, you must meet all of the following requirements without exception:

  • Aged 18 years of age or older at the time of registration. agb99 takes underage access seriously and reserves the right to request age verification at any time.
  • Be residing in or accessing the platform from a geographic location where the use of agb99 is not prohibited under applicable local laws.
  • Have full legal capacity to enter into binding agreements and to use online betting services.
  • Not currently enrolled in a voluntary self-exclusion programme or otherwise restricted from using gambling services by any relevant authority.
  • Acting on your own behalf and not as an agent or representative of any third party.

Agb99 reserves the right to request identity verification documents at any time to confirm your eligibility. Required documents may include a copy of your Malaysian Identity Card, a recent utility bill as proof of address, or other reasonable documentation. Failure to provide the requested documents within the stipulated timeframe may result in your account being suspended until verification is complete.

If agb99 determines that you registered while under 18 years of age, all winnings will be voided and your account balance will be returned after deducting all associated costs. agb99 is not liable for any losses arising from fraudulent registration.

3User Account

One Account Per Individual: Each individual is permitted to hold only one active account on agb99 at any time. If agb99 determines that a person holds more than one account — whether using different names, phone numbers, IP addresses, devices, or financial details — all associated accounts will be closed immediately and all balances, including winnings, may be forfeited.

Account Information: You are responsible for ensuring that all information provided during registration is accurate, current, and complete. Providing false or misleading information is a violation of these Terms. agb99 reserves the right to request updates to your profile information from time to time.

Password Security: You are solely responsible for keeping your agb99 account password confidential. agb99 will never request your password through any communication channel. If you suspect your account has been compromised, change your password immediately and contact the agb99 support team via live chat.

Account Usage: Your agb99 account is strictly for your personal use. Sharing, transferring, or selling your account to any other party is strictly prohibited. agb99 is not liable for any losses arising from the use of your account by any third party, whether authorised by you or not.

Security Tip: Use a strong, unique password for your agb99 account. Do not reuse passwords from other accounts. Enable two-factor authentication where available for an added layer of security.

4Deposits and Withdrawals

Deposit Methods: agb99 accepts deposits via the following payment methods available in Malaysia:

  • Touch 'n Go eWallet
  • GrabPay
  • DuitNow (QR and transfer)
  • Boost
  • ShopeePay
  • FPX via Maybank2u and CIMB Clicks

Deposit Limits: The minimum deposit is RM10 per transaction. The maximum deposit limit depends on your chosen payment method and account verification level. agb99 reserves the right to set daily, weekly, or monthly deposit limits at its discretion.

Deposit Processing Time: Deposits via e-wallet and DuitNow are typically credited to your agb99 account in under a minute. FPX deposits may take up to 2 minutes depending on your bank's response time.

Withdrawal Requirements: To withdraw funds from your agb99 account, you must first fulfil all applicable bonus wagering requirements. The minimum withdrawal amount is RM30. Withdrawals will be processed to the same payment method used for your deposit, or to a verified bank account in your name.

Withdrawal Processing Time: agb99 processes withdrawals within 10 to 30 minutes once internal verification is complete. For first-time withdrawals or amounts exceeding certain thresholds, additional identity verification may be required, which can take up to 24 hours.

Method Min Deposit Deposit Time Withdrawal Time
Touch 'n Go eWallet RM10 < 1 minute 10–20 minutes
GrabPay RM10 < 1 minute 10–20 minutes
DuitNow RM10 < 1 minute 10–20 minutes
FPX (Maybank2u / CIMB Clicks) RM10 < 2 minutes 15–30 minutes
Boost / ShopeePay RM10 < 1 minute 10–20 minutes

agb99 does not accept deposits from third parties or on behalf of another person. All deposits must be made using a payment method registered in your own name. Deposits from unidentified sources may be frozen pending investigation.

5Bonuses & Promotions

Agb99 offers a range of bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms and conditions stated in each offer. The following general principles apply to all agb99 bonuses:

Wagering Requirements (Rollover): Every bonus credited to your account must be wagered the specified number of times before any withdrawal is permitted. For example, a 20x wagering requirement means that if you receive a RM100 bonus, you must place total bets of RM2,000 before withdrawals are unlocked. Wagering requirements vary by bonus type.

One Bonus Per Member: Each agb99 promotion may only be claimed once per individual, household, IP address, or device. Attempting to claim the same bonus more than once using different information is a violation of these Terms.

Bonus Usage: agb99 bonuses are intended solely for betting and gaming activities within the platform. Bonuses may not be transferred, sold, or used for any purpose other than what is specified in the relevant promotion's terms.

Bonus Validity Period: Each bonus has a validity period as stated in the promotional terms. Any unused bonus or incomplete wagering requirements at the end of the validity period will expire and be automatically forfeited.

150% Welcome Bonus Up to RM750: This bonus is available to new members making their first deposit. The minimum qualifying deposit is RM20. The bonus is subject to a 25x combined wagering requirement (deposit + bonus). Per-game wagering limits may vary – please refer to the promotions page for full details.

Agb99 reserves the right to withdraw, void, or modify the terms of any promotion at any time if there is evidence of abuse, fraud, or exploitation of system vulnerabilities. agb99's decision in such matters is final.

6General Betting Rules

Bet Confirmation: All bets placed on agb99 are final once confirmation is received by the system. agb99 is not responsible for any errors made by users during the bet placement process. Please review your bet slip carefully before confirming.

System Discrepancies: In the event of a technical disruption, internet disconnection, or system failure during an active game or bet, agb99 will determine a fair outcome based on available system records. agb99 is not liable for any losses resulting from technical disruptions beyond the platform's control.

Odds and Market Changes: For Sports Betting and e-sports, agb99 reserves the right to adjust odds at any time before a bet is confirmed. The odds displayed when you click the bet button may change before the system is able to confirm it – in such cases, you will be notified of the latest odds and given the option to proceed or cancel.

Betting Results: The outcome of all bets is determined based on official results received by agb99 from recognised sources. For sports and esports matches, results received within 72 hours of the match date will be used. Bets on postponed or cancelled matches will be voided unless otherwise stated in the specific terms of the relevant market.

7Live Casino Games

Agb99's Live Casino section offers blackjack, baccarat, roulette, and a variety of other card games with live dealers via real-time video stream. The following general rules apply to all Live Casino games at agb99:

  • Live Casino game results are final and cannot be disputed once a round has concluded.
  • In the event of a video stream interruption during an active round, agb99 will rely on system records to determine a fair outcome.
  • All agb99 Live Casino tables are operated by trained dealers using real physical cards. No digital manipulation is involved in determining game outcomes.
  • Table bet limits are clearly displayed before you join. Any wager exceeding the table's maximum limit will not be accepted by the system.
  • For blackjack, a 3:2 payout on a natural blackjack is standard across all agb99 classic tables unless otherwise stated in the specific table rules.

Agb99 reserves the right to close or restrict access to specific tables for maintenance, system upgrades, or other operational reasons without prior notice. Any active bets affected by an unplanned closure will be refunded to your account.

8Sports & E-Sports Betting

Agb99 offers betting on a wide range of sports and esports, including Malaysian Super League football, EPL, Champions League, IPL cricket, T20 World Cup, badminton, and esports such as Mobile Legends MPL Malaysia, DOTA 2, CS2, Valorant, and more. The following specific rules apply:

Postponed or Cancelled Matches: If a sports or e-sports match is postponed and does not resume within 72 hours, all bets placed on that match will be refunded to the member's account at the original stake amount.

Change of Venue or Format: For Sports Betting, if a match is played at a different venue from the one originally announced but still takes place, all bets remain valid. For e-sports, if the match format is changed (e.g. from BO3 to BO1), agb99 reserves the right to void specific markets affected by the format change.

Live Betting: For in-play or live betting, agb99 may suspend markets at any time during a match at our discretion. Live betting odds are updated in real time and may differ significantly from pre-match odds.

Winning Limit: agb99 sets maximum winning limits per match, per day, and per week for sports and e-sports categories. These limits may vary by game title, market type, and your VIP membership status. Full details on these limits are available in your account settings.

9Prohibited Conduct

The following actions are strictly prohibited on the agb99 platform and will result in immediate disciplinary action, including account suspension or closure and possible legal action:

  • Fraud and Forgery: Providing false information during registration or the identity verification process.
  • Bonus Abuse: Creating multiple accounts to claim bonuses repeatedly, or using methods designed to exploit promotional terms.
  • Automated Software: Using bots, automation software, or third-party tools to make betting decisions or play casino games on agb99.
  • Collusion: Colluding with other players to manipulate game outcomes, splitting winnings unlawfully, or artificially reducing losses.
  • Money Laundering: Using the agb99 platform to transfer, conceal, or process funds derived from illegal activities.
  • System Error Exploitation: Exploiting technical errors, mispriced odds, or system inconsistencies for unauthorised gain.
  • System Disruptions: Any attempt to disrupt, hack, or cause damage to agb99's technical infrastructure.

agb99 employs a sophisticated fraud detection system that continuously monitors for unusual activity. Every transaction and betting pattern is analysed to identify suspicious behaviour. Players suspected of engaging in prohibited activities may be required to complete an enhanced verification process before any withdrawal is approved.

10Account Closure and Suspension

Closure by Member: You may close your agb99 account at any time by contacting the support team via live chat or email. Before the closure is processed, you must fulfil all outstanding bonus wagering requirements and withdraw any eligible balance. agb99 reserves the right to take up to 5 business days to process account closure requests.

Closure by AGB99: agb99 reserves the right to suspend or close any account at any time without prior notice under the following circumstances:

  • Violation of any part of these Terms
  • Suspected fraud, money laundering, or illegal activity
  • Multiple Registrations
  • Failure to provide requested identity verification within the stipulated timeframe
  • Instructions from the relevant authorities

In cases of closure resulting from a breach of these Terms, agb99 reserves the right to forfeit all balances, including winnings, held in the account in question. agb99's decision in this matter is final upon completion of an internal review.

Voluntary Self-Exclusion: If you wish to exclude yourself from the agb99 platform for responsible gaming reasons, you may submit a request through your account settings or via customer support. Self-exclusion takes effect within 24 hours and cannot be reversed until the designated period has ended.

11Limitation of Liability

Agb99 provides its betting and entertainment platform on an "as is" basis, without any express or implied warranties regarding continuous availability, accuracy of information, or specific outcomes from use of the platform.

Agb99 is not liable for any direct, indirect, incidental, or consequential losses arising from:

  • Technical disruptions or platform unavailability beyond agb99's control
  • Betting or game outcomes that are not in your favour
  • Third-party actions resulting in losses to your account
  • Your own decisions regarding the amount and type of bets placed
  • Processing delays caused by third-party payment processors

Agb99's maximum liability to any member in any circumstances shall not exceed the total amount deposited by that member in the 30 days prior to the event giving rise to the claim.

12Amendments to Terms

Agb99 reserves the right to amend, update, or replace any part of these Terms at any time without prior notice. Amendments take effect immediately upon being posted on the agb99 website.

For material amendments that significantly affect member rights, agb99 will endeavour to provide at least 7 days' notice before the changes take effect, via email, in-platform notification, or a website announcement.

Continued use of the agb99 platform after any amendments to these Terms have been published constitutes your acceptance of the revised terms. If you do not agree with any amendment, you have the right to close your account before the changes take effect.

Last Updated: These Terms and Conditions were last updated in January 2026. Any changes will be published on this page, with the latest update date shown at the top of the document.

13Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the agb99 platform, please reach out to our team through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom right of the agb99 website. Average response time is under 2 minutes.
  • Email: support@agb99.site – for non-urgent enquiries or matters requiring documentation. Response time within 24 business hours.

For formal complaints, please submit full details including your account number, the date and time of the incident, and any supporting evidence. agb99 is committed to handling all complaints fairly and transparently within a reasonable timeframe.

These Terms and Conditions, together with agb99's Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and agb99 regarding your use of the platform. Any prior agreements, whether verbal or written, that conflict with these Terms are null and void.

MALAYSIA'S TRUSTED PLATFORM

Understood the Terms? Ready to Get Started at AGB99?

Register for free today, claim a welcome bonus of up to RM750, and enjoy over 1,000 games — Live Casino, Sports Betting, Mobile Legends MPL esports, blackjack, slots & much more at agb99.

Minimum deposit RM10 Withdrawals in 10–30 minutes 24/7 Support 18+ only

By registering, you confirm that you have read and agree to agb99's Terms & Conditions.

Bahasa Melayu